ALL PURE WATER'S DELIVERY INFORMATION DELIVERY OPTIONS We deliver our water in 3 or 5 gallon size bottles with handles. Your delivery schedule options include weekly, bi-weekly, monthly, or on call (you call us when you are ready for a water delivery). NO CONTRACTS That’s right. Our belief is that you should want to stay with All Pure Water. BOTTLE DEPOSITS A bottle deposit is charged at the beginning of your service for each bottle you receive. If you request additional bottles (above the number of bottles you first received), you will be charged corresponding bottle deposits. If at any time you decide to cancel our service, upon receiving our bottles back we will refund your bottle deposits. BILLING INFORMATION You will receive a regular invoice in the mail indicating all charges for the monthly billing period. You may pay your driver or mail your remittance to All Pure Water, 3020 Prather Ln., Santa Cruz, CA 95065. DELIVERY SCHEDULE After the initial setup of your service you will receive in the mail a delivery schedule indicating delivery dates for the remainder of the year. If you lose your schedule, call us (831-479-1653) and we will drop one off at your next delivery. FIRST DELIVERY It is best that you are home for the initial setup. After that, all you have to do is make arrangements with our driver on where to leave your bottles if you are not home. Please do not forget to leave your empty bottles out! EXTRA DELIVERY If you need extra water, please call us (831-479-1653) and we will get it to you as soon as possible. DELIVERIES THAT FALL ON HOLIDAYS If your delivery day falls on a holiday, we will deliver the day before or the day after. Check your calendar. SKIPPING A DELIVERY OR GOING ON VACATION If you need to skip a delivery or are going on vacation and will not need a delivery for a while, just call our office at 831-479-1653 at least 24 hours in advance. DELIVERY AREAS We deliver to the Santa Cruz, Soquel, Capitola, Aptos, Freedom, Watsonville, Corralitos, Scotts Valley, Felton, Gilroy, and Morgan Hill areas. FREE TRIAL We challenge you to try our water absolutely free for two weeks next to your existing bottled water company. See for yourself how refreshing our water is. At the end of two weeks, if you are not impressed with our water and our service, there is no obligation and we will simply pick up our bottles and dispenser. (Limit one free trial per home or office.) REFERRAL PROGRAM Ice cold distilled water is wonderful. When your friends try it at your home or office, it is likely that they will want the water for themselves. In fact, many of our customers have come to us after having the water at a friend’s. We really appreciate these referrals and want to reward you for them. When you refer someone to All Pure Water, we will give them a two week free trial and we will credit your account for two free bottles of water. THE WATER WE DELIVER The water we delivery is of the highest quality water available in the world. Our equipment is manufactured by Martinstill Corp. in Lincoln, Nebraska. Martinstill Corp. specializes in building distillation systems for hospitals, universities, bottling companies, laboratories and other high purity water applications. Martinstill Corp. has the only patented process for removing organic chemical gasses during the distillation process. FOR HOME OR OFFICE DELIVERY Call All Pure Water at (831) 479-1653. OFFICE OR HOME WATER COOLER UPKEEP So you have made the decision to enjoy our steam-distilled drinking water, the purest and best tasting water available. To help preserve your water's superior quality, follow these simple "home care" tips: Wipe the top of each bottle with a clean cloth or paper towel before placing it on the water cooler. This eliminates any dust that may accumulate during delivery or storage at your home or office. Wipe the top of the water cooler off every so often. This also eliminates any dust that may accumulate. Wipe the spigots off every so often to keep them clean. The above tips are only to assist you with maintaining the best possible water quality at all times, BUT IT IS IMPORTANT FOR YOU TO KNOW YOUR PRIVILEGES AS A WATER COOLER CUSTOMER! If the water cooler you are renting from us is not performing properly, please give us a call (831-479-1653). We will exchange it as soon as possible, AT NO CHARGE! We will also exchange the water cooler you are renting from us with a sanitized unit at your request. With a small amount of "home care" a cooler can give years of quality service, but if you feel you are in need of an exchange, PLEASE GIVE US A CALL. If you own your own cooler, we would be glad to give you a rental while we clean and sanitize your water cooler. ALL PURE WATER 3020 PRATHER LANE SANTA CRUZ, CA 95065 (831) 479-1653